Houston, we have liftoff. After more than three years of generally sticking to a formula for iPhone, iPod and iPad ads, Apple has given us a little surprise.
This new iPad 2 ad, which debuted on Saturday, is from a different world. Gone is the series of apps displayed on a device held by an inhumanly perfect hand.
Shot against black, this ad feels more elegant, more important. That’s because it’s not just a commercial for iPad 2 — it’s a brand ad wrapped in product ad.
Cleverly, it still manages to communicate a wide range of apps — but it does so only in service of the brand message. This ad is about how Apple’s unique philosophy leads to products that are “even more delightful” and yes, “magical.” (I’ll save the issue of Apple’s adjective addiction for another time.)
Personally, I’d been disappointed that Apple had allowed itself to wander into formula territory in the first place. I was genuinely surprised when the launch of iPad — a fresh, world-changing technology — was advertised in the style of ads that had been running for two years before.
To be fair, many marketing experts would totally support what Apple has done. If you’re revolutionizing the world, you’re the center of attention and you’re selling products faster than you can make them, why on earth would you ever change the formula?
My best answer: “Because it’s a formula.”
Apple doesn’t do formulas. It’s in Apple’s blood to relentlessly make things better, even when they’re pretty amazing already. This is what they do with their products (like killing iPod mini at the height of its popularity), and this is historically what they’ve done with their advertising.
So, in my opinion, this extended period of sameness on behalf of the world’s most revolutionary products was an aberration. Now, at long last, Apple is taking us someplace we haven’t been before.
The big question is: how do we like the new ad?
Judging by the comments I’ve seen on blogs so far, it’s safe to say this ad is going to be a big hit with the Apple crowd. That alone would make it a smart investment for Apple. It gives their customers a flag to rally behind, and a good argument to carry forth into the world.
I buy the message of this commercial 100%. Apple products are absolutely different from competitors’ products — and they are different precisely for the reasons described in the ad. That this can be conveyed in just 30 seconds is a good example of Apple’s ability to distill a message into its simplest, most understandable form.
Not to spoil the euphoria, but I feel duty-bound to point out that this ad is not without a downside. While the message may resonate with Apple customers, it is by no means a slam-dunk with the rest of the world.
This is the type of message that is ordinarily delivered by Steve Jobs personally, at such events as the iPad launch. It’s perfectly natural for Steve to get on stage and say things like, “We believe…”
It’s a very different thing when a TV commercial interrupts what we really want to be watching and starts telling us, “We believe…” Some will take that as pretentious and condescending.
While the believers cheer the message that ”magic” involves more than tech specs, those aware of competitors touting superior specs might roll their eyes and take it as Apple being defensive. “Oh, so that’s why you put crappy cameras in iPad 2. That’s part of the magic?”
But no commercial can please everyone, and Apple isn’t trying to convince the die-hard haters. They’re simply trying to get their message out to the vast number of potential iPad buyers, many of whom do not know Apple particularly well.
Personally, I love the fact that Apple is taking a risk by doing something unusual. By doing so, they reinforce the fact that they’re not like the other guys. They honestly believe this message, and they’re willing to spend major money to broadcast it. (And I can guarantee that they did not test this message with 20 focus groups first.)
Once the euphoria fades, though, it does make you wonder: what next?
If this is the “stake in the ground” commercial, where does the advertising go from here? Or is this just a breather, designed to take advantage of iPad’s “moment,” and then we go right back to what we had before?
Surely iPad deserves something better than a series of app shots on the screen. If iPod had the energetic silhouette campaign, and Macs had the endlessly entertaining Mac vs. PC campaign, what does iPad get? Or does Apple scrap tradition and create a “mobility” campaign that encompasses all of its i-products?
Apple and its agency TBWA\Chiat\Day have amazing creative resources, literally around the world. And most creative people would kill for the opportunity to work on such a project.
So I’m going to cross my fingers that the best is yet to come. I hope we can soon return to the days when morning conversations often started with, “Hey, did you see that Apple commercial last night?”

I’m suffering a bit of blogger’s remorse about my comments yesterday re: the iPad marketing campaign.


