apple news


1
Dec 14

iPhone 6 ads: resoundingly “okay”

When Tim Cook introduced the new iPhones on September 19th, he also introduced a couple of Fallon/Timberlake iPhone commercials.

At the time, I was on the fence about them. Didn’t love ‘em, didn’t hate ‘em.

There have been some new ones since, including two just released. (One is above, the other is here.)

Even after watching the whole bunch over and over, I still find myself on the fence. And I think I know why.

This whole campaign is on the fence. It teeters on the edge between the good and the bad.

• It doesn’t plumb the depths like the Apple Genius campaign, but it’s a far cry from the glory of Mac vs. PC campaign.

• Certain bits are funny. Some parts make you wince.

• You have a favorite spot or two, but conveniently forget about the others.

• You say it’s good, but your inner critic says “I wish it were better.”

All things considered — talent, scripts, concept, production values — it’s a campaign that’s absolutely, perfectly … okay. Which, given Apple’s illustrious history of advertising, isn’t okay at all. Continue reading →


29
Sep 14

The joy of Apple-slamming

Now that the Bendgate uproar is subsiding (personally, I much prefer the name “Bendghazi”), I think it deserves a moment of calm reflection.

To me, the story isn’t that Apple created a sub-standard product. Because it didn’t.

The real story is that all these people were so quick to believe that Apple had screwed up in such a monumental way — and then joyfully helped blast this “news” into the public consciousness.

It all started with the notorious bending video.

Honestly, the first time I saw this, I thought it was pretty moronic. The guy’s hands are literally trembling from the force he exerts in his attempt to bend the thing.

I don’t doubt that one could bend an iPhone 6 Plus if he had a mind to. Continue reading →


17
Sep 14

Apple’s i prepares for retirement

At last week’s event, Tim Cook made it clear that Apple Pay and Apple Watch have an amazing future.

He made it equally clear that Apple’s little “i” has no future at all.

It’s difficult to draw any other conclusion, since iPay and iWatch would have fit so perfectly into Apple’s current naming scheme.

Hey, we all knew this day would come. The i had a long and fruitful life, but it’s time to start planning for the golden years.

The truth is, the idea of moving past the i had come up at various times inside Apple. In fact, I had a conversation with Steve Jobs on this very topic way back in 2006. Continue reading →


29
Aug 14

iPhone and iWatch: a dual debut?

In a re/code article on Wednesday, John Paczkowski stated with conviction that iWatch will make its debut on September 9th, along with the new iPhone(s).

Within a day, there were a hundred stories reporting that bit of news — either citing John as the source or simply presenting it as fact. Computerworld actually ran the headline Apple makes Sept. 9 event official, hints at more than iPhone 6. Uh … not really. All Apple did was send out an invitation.

Now I happen to have a lot of respect for John, and he may well be right. Still, one can’t help but marvel at how quickly unverified stories spread.

Whether it’s true or not, this isn’t the kind of decision Apple makes lightly. It’s fun to imagine the two sides of the debate — do we launch these products in two separate events or combine them into one?

Since I wasn’t invited to the meeting, I’ll have this debate with myself. Continue reading →


3
Jul 14

Analyzing Apple ads to death

Who’s the villain? Apple, its agency … or the company that’s scoring them?

 

Oh look. The latest ads from Apple — the ones created by Apple itself — haven’t scored as well as those created previously by its longtime agency.

I know it’s true, because I read it on the Internet.

These news stories are all based on a single report from Ace Metrix, which bills itself as “the new standard in television and video analytics.”

Please, say it ain’t so.

First, be aware that what appears to be a news story is actually a marketing pitch. It’s the same technique used by assorted computer security companies to drum up new business, which we’ve seen many times before.

They release a report with a sensational headline (New Virus Blows Up Mac Security Myth!), watch the news organizations eat it up, then happily field inquiries from clients impressed with their skills.

Ace Metrix sells marketing analytics software and competitive comparisons. Their findings generate stories, which at the same time generate PR for Ace. An excellent way to build “the new standard” in analytics.

But what exactly is the “Ace Score” of which they speak? If you have the stomach, read on. Continue reading →


18
Jun 14

Apple’s marketing rethink: not exactly a surprise

We all know that things are different in the post-Steve Apple.

However, there’s something about the current move to build an in-house marketing agency that’s really, really different.

Unlike previous changes, this one isn’t driven by Tim Cook.

It comes from a new place, deeper inside the company — from those who long played a part in Steve Jobs’ marketing machine.

The industry and the press seem to be surprised by this development. To many others, it’s a wonder it didn’t happen sooner.

A little background to start with…

THE BENEVOLENT DICTATOR

Though Steve encouraged debate, his dictator side made it clear that some things were not debatable. One of those things was the way Apple handled its marketing.

He set up two distinct areas of responsibility. Continue reading →


8
Apr 14

Apple’s little advertising crisis

Phil – and his email – get their day in court

Corporate legal dramas often serve as a reminder to one of the new cardinal rules of business:

Watch what you say in email.

I suspect there are a few people at Apple and its ad agency TBWA\Chiat\Day who wish they could take their messages back, now that Samsung’s lawyers have introduced them as evidence.

One email from Phil Schiller to Tim Cook says that Apple “may need to start a search for a new agency … we are not getting what we need from [Chiat] and haven’t been for a while.”

Tim’s reply: “If we need to do this, we should get going.”

Yikes.

This all happened in 2013, so who knows if it’s blown over by now. But given Steve Jobs’ long-running relationship with Chiat, this potentially represents a huge break from the past.

A little perspective is in order. Continue reading →


27
Jan 14

The Mac birthday video should inspire everyone: including Apple

Apple’s new-product videos have become as famous as its devices. But not necessarily in a good way.

Let’s just say they’re a bit predictable.

You know the routine: Jony Ive and assorted Apple leaders appear on a white background, gushing over the product to someone off-camera, with occasional cutaways to beauty shots and explanatory graphics.

The format has been repeated so often, it’s become the standard for parody videos by pros and amateurs alike. Imitation may be the sincerest form of flattery, but the flattery part ran its course after the first five years.

So it was with great joy that I watched Apple’s latest product video — which is actually an old-product video.

The Mac 30th Birthday piece is all about a computer, but the story isn’t told by Apple people. We hear it from those who have used a Mac to have impact in this world — each speaking from a different perspective.

There isn’t a white background in sight. The speakers appear in their natural habitats, which are colorful and interesting. The music is really good. There’s energy in the edit. It feels honest and authentic. Continue reading →


20
Nov 13

Apple & the art of blowing things up

Many cool things appeared at Apple’s most recent product unveiling: new iPads, Mac Pro, OS X Mavericks and more.

But then a number of things disappeared as well — like a long list of features in the iWork apps.

Depending on one’s willingness to drink the juice, reactions ranged from mild annoyance to utter disbelief. It was either an unavoidable step toward a better future or an unforgivable slap in the face.

But — if you squint your eyes a bit, you’ll actually see this development as one more reason to feel good about Apple.

Good grief Ken. Could you possibly be more of an apologist fanboy?

I knew you’d say that. Especially since I myself couldn’t resist grousing about the missing features in Pages just a couple of weeks ago. Continue reading →


28
Oct 13

Apple event: the week-after report

Rush to judgment? Nah. Not here. A week after Apple’s latest product unveiling, I’ve had time to let it stew.

I’ve also had time to play with the various bits of new software. Here are some random reactions to all of it:

Naysayers
Disaster! Apple didn’t revolutionize anything. True, but let us note that historically, Apple’s astronomical success has come from three places: its ability to revolutionize, its ability to improve upon the revolutions, and its ability to out-market its competitors. At this event, we got two out of three.

Opening video
As Tim Cook noted, this was a repeat from this summer’s WWDC. “It does such an incredible job talking about our values,” said he. While many love this video, I’m not a fan of it. To quote from Game of Thrones, “If you have to say you’re the king, you’re not a true king.” Apple has in the past communicated its values more clearly than any other company — simply by producing great products and great ads.

Craig Federighi
Damn, he’s good. Everyone at Apple is smart, but being likable is a very different matter. Of all the presenters, Craig wins in this measure hands-down. Did you notice that when Tim yielded the stage to Craig, the superlative count dropped precipitously? While Tim incessantly pounds words like “amazing” and “incredible,” Craig cuts way back. As they say in the speaking biz, he’s a natural. Continue reading →