As a rookie copywriter struggling with headlines, my mentors warned me about two unforgivable sins.
One was trying too hard to be cool. The other was stooping to such overused tricks as puns and rhymes.
I rarely think about those days anymore, but every so often a headline grabs me by the throat and demands to be ridiculed. I, of course, am happy to oblige.
It happened right after the recent Apple event when I visited apple.com to learn more about the new iPhones. Continue reading…
Six years ago, Apple removed the Apple Store tab from its website.
No longer was there a central store-like place to visit online. Instead, each individual product page had its own Buy button.
File this under “Great Ideas That Aren’t So Great When You Really Think About Them.”
First, the new setup was counterintuitive. When we humans want to buy something, we instinctively look for a “store.”
Second, the online and offline Apple Stores were two sides of the same coin. One was simply the virtual version of the other. Suddenly that parallel was gone.
Imagine if the physical Apple Stores replicated the “improved” online buying experience. Continue reading…
One thing Apple unveiled in its recent Spring Forward event was enough to make me believe in miracles.
After nearly six frustrating years—six years!—one of the company’s most inexplicable design blunders was finally corrected.
Hello, new Siri Remote.
The shock got me digging into the past to examine Apple’s track record when it comes to fixing things that need fixing. Sorry to say, it isn’t pretty.
Here’s a look back at the more notable Apple mistakes—and how long they went uncorrected. Continue reading…
Criticizing Apple intro events is one of life’s great pleasures. It’s so easy, anyone can play.
“Where’s the magic?” “Where are the surprises?” “The humor?” “Why so glossy and slick?”
If you’re looking for a culprit, you know where to find him. Tim Cook is responsible for every bit of the content. He’s proven himself guilty of one major crime: he isn’t Steve Jobs.
So, yeah, these things are flawed—but they are hardly useless. Continue reading…
Yikes! Intel has launched a new anti-Mac campaign. The nerve of those people—they signed Apple’s “I’m a Mac” guy to attack his former employer. This is war!
Actually, it’s only the latest battle in the Mac vs. PC war that’s raged for 38 years. It’s a war being waged on three fronts—technology, marketing and culture.
And guess what. Through all these years, Apple has almost always been the aggressor. Only rarely has the PC side felt threatened enough to push back.
So, what do we make of Intel’s new campaign? Hold that thought, because it’s best judged in the context of history—and a juicy history it is.
I might overlook some important moments, but I’ll give it my best shot. Continue reading…