iPhone X and the critics’ Festival Of Wrong

Getting Apple wrong is hardly anything new. Apple naysayers and wrongness share a rich and glorious history.

Remember, Apple failed when it created a computer that works with a mouse; when it left the floppy drive out of iMac; when it forgot how to innovate after iPhone; when it built a watch nobody wanted; when [your favorite fail here].

But history be damned. Following three years of physically unchanged iPhones, iPhone X was a target many critics couldn’t resist.

The result? We were treated to a veritable Festival Of Wrong, served up by countless critics in four distinct phases.Continue reading…

Apple and the common sense factor

We all know that Apple rose from the dead because Steve Jobs had a unique mix of talents.

He had vision, he understood human behavior, he loved design and he was a gifted conductor of a complex orchestra.

My experience with him makes me want to add one more trait to that mix. That is—he relentlessly acted on common sense.

Trust me, this is more rare than it sounds. Working with other iconic companies, I too often saw common sense take a back seat to cost, timetables and opinions. The result was always something less than our original vision.

When I look at today’s Apple, I still see the company I love. I still see products that are beautifully thought-out. I still see the love of design.

But common sense? I worry.Continue reading…

Steve Jobs and the missing “Intel Inside” sticker

Maybe I have a bad attitude.

I’d be quite content if I never again heard the Intel “bong” at the end of every PC ad.

I’d also be terminally depressed if I had to look at a gaudy Intel Inside sticker every time I opened my MacBook.

I get that Intel Inside is one of the most successful marketing campaigns in business history. It’s just that after 36 years, that logo starts to feel more like a pollutant than an advertising device.

Thankfully, Macs have remained 100% free of Intel branding since Apple adopted its processors way back in 2006.Continue reading…

The Great iPhone Naming Opportunity of 2017

For seven years, iPhone naming has ping-ponged between numbers and S’s.

Then, last year we got the iPhone SE, with a moniker that lives outside that naming scheme.

Combining the latest product rumors with what Apple has “trained” us to expect in naming, many expect the 2017 lineup to include an iPhone 7S, iPhone 7S Plus, iPhone 8 and iPhone SE.

Clever, Apple! Your master plan is working flawlessly!

Year after year, you ingeniously fed us those bad iPhone names, knowing that we’d come expect this level of complexity. Only then could you shock the daylights out of us with a stunningly simpler set of names that actually make sense.

[We now return you to reality.]

If you’re a regular here, you know my feeling about the whole “S” thing. It’s a perfect example of a company shooting itself in the marketing foot.Continue reading…

The frustrated Steve Jobs

Like many, I have a habit of idealizing the “good old days” with Steve Jobs.

Keep in mind that I’m an ad guy. It’s incredibly rare that people like me get to work directly with the CEO, and even more rare that the CEO is so passionate about doing great work.

So when I look back, I tend to romanticize even the difficult times, even though I know darn well that the tense moments were … well, tense. Especially with Steve.

Need an example?

Return with me now to the thrilling days of yesteryear, as the color iMacs were about to be unveiled.

On this particular day, Steve had apparently been on a call with a guy named Wayne (I have no memory of him), and Wayne was having a problem finalizing photography to be used in Steve’s upcoming Macworld presentation.

Since I was responsible for the creative work at the ad agency, Steve tried to solve this problem in real-time by adding me to the call — but got my answering machine instead. No doubt this ticked him off even more.

When I got home that day, I got a classic Steve message. What I love about it is that it started so calmly, then steadily escalated into a fury. I didn’t save the recording, but at least I had the foresight to transcribe it.Continue reading…